GCB Bank PLC has announced the temporary closure of its Liberty House Branch in Accra following a fire incident at the Kantamanto market on January 2, 2024. The decision, aimed at ensuring the safety of employees, customers, and assets, reflects the bank’s commitment to security and service continuity.
In an official statement, GCB Bank assured customers of contingency measures to minimize disruptions. “Due to the fire outbreak this morning at the Kantamanto Market in Accra’s Central Business District, the Liberty House Branch has been temporarily closed. We apologize for any inconvenience caused,” the statement noted.
To ensure customers continue to have access to banking services, the bank has directed them to alternative branches nearby. These include the Kantamanto Branch, Makola, Okaishie, Derby Avenue, Adabraka, Republic House, and High Street branches, which remain fully operational. GCB Bank also encouraged its customers to take advantage of its digital platforms, such as the GCB Mobile App and internet banking services, for seamless transactions.
The fire at the Kantamanto Market, a bustling commercial hub in Accra, caused significant disruption in the area. The blaze reportedly engulfed several shops and stalls, causing extensive property damage and halting business activities. While the extent of the damage to the Liberty House Branch is yet to be fully assessed, GCB Bank has reassured customers that they are working diligently to restore operations at the branch as soon as it is safe and practical to do so.
The bank emphasized its commitment to delivering exceptional service during this period and thanked customers for their understanding and patience. The incident highlights the vulnerability of businesses in the area to such disasters, emphasizing the need for enhanced safety measures. GCB Bank also promised to provide updates on the reopening of the Liberty House Branch in due course. Customers are encouraged to stay informed through the bank’s official communication channels.
