The success of Ghana’s Integrated Customs Management System (ICUMS) highlights the potential of homegrown technological solutions to tackle complex national challenges, according to the Public Relations Manager of Ghana Link Network Services, Norvan Acquah-Hayford.
Speaking to the media in Accra on Friday, Acquah-Hayford emphasized that the achievements of companies like Ghana Link in developing and deploying large-scale digital solutions could serve as a model for other African nations aiming to modernize their customs and trade facilitation systems.
His comments followed the recognition of Ghana Link executives and ICUMS managers at the sixth edition of the National Communications Awards 2024.
Mr. Acquah-Hayford, said as Ghana Link and similar companies continued to innovate, it was crucial to address challenges in the sector to ensure the benefits of digitalisation are broadly shared across Ghanaian society. “The path to full digital transformation is not without challenges. Issues such as digital infrastructure gaps, cybersecurity concerns, and the need for widespread digital literacy remain significant hurdles,” he said.
He noted that Ghana’s push for digital transformation aligns with broader trends across Africa, where technology is increasingly seen as a catalyst for economic development and improved governance. “The success of companies like Ghana Link in developing and implementing large-scale digital solutions could serve as a model for other African nations seeking to modernise their customs and trade facilitation processes,” Mr Acquah-Hayford observed.
On his part, the Chief Technology Officer (CTO) of Ghana Link, Dr. Prince Alvin Kwabena Ansah, said they were committed to driving technological advancements that would enhance trade and improve the lives of Ghanaians.
He added that their vision for the future was to leverage technology to drive economic growth, enhance public services, and boost overall development in Ghana, expressing the belief that digitalisation was key to unlocking Ghana’s full potential, therefore, he was committed to playing a leading role in this transformation.
ICUMS, it emerged, has streamlined customs clearance processes, reducing the time needed for businesses to clear their goods. This has been beneficial in minimizing delays, which in turn lowers the cost of doing business. Enhancing transparency in customs procedures helps businesses in planning and reduces the risks of corruption and unexpected costs.
