The Cyber Security Authority has warned banks, fintechs, payment service providers, insurers and merchants to treat cybersecurity as a core business and governance priority as criminals increasingly target the country’s expanding digital finance ecosystem.
The warning came at the CSA launch of the 2026 National Cyber Security Awareness Month, which will be held throughout October under the theme “Securing Ghana’s Digital Finance Ecosystem: Building Trust Through Collaboration and Cyber Resilience”.
The campaign is aimed at strengthening cybersecurity awareness among individuals and institutions and building national capacity to respond to emerging digital threats.
Speaking at the media launch, CSA Director-General Divine Selase Agbeti said reported incidents show that cybercriminals are increasingly targeting digital financial services through online fraud, impersonation, payment diversion and business email compromise.
“Trust is the currency of digital finance,” he said, warning that a loss of confidence in digital payments could weaken the broader digital economy.
Agbeti said financial-sector companies should move beyond treating cybersecurity as a routine compliance requirement and instead incorporate it into their governance and resilience strategies.
The emphasis reflects the growing dependence of financial institutions and businesses on digital platforms to deliver services, process payments and interact with customers, increasing the potential economic impact of cyberattacks.
Deputy Minister for Communication, Digital Technology and Innovations Mohammed Adams Sukparu said the media has a critical role in extending cybersecurity education beyond the awareness month and helping consumers understand how digital financial crimes occur.
“The media has a particularly important role to play in this campaign,” he said. “Let us ensure that stories about cybercrime do not merely report the loss after it has occurred but also educate the public about how such crimes are committed, how they can be prevented and where victims can seek assistance.”
Police Step Up Cybercrime Response
The Ghana Police Service said it is strengthening its capacity to investigate and disrupt cybercrime as digital fraud becomes an increasing threat to public confidence in the digital economy.
COP Lydia Yaako Donkor, Director-General of the Police CID, said the service is investing in digital forensics, cyber intelligence and international cooperation to pursue criminal networks operating across jurisdictions.
She also called for faster and more coordinated support from stakeholders during cybercrime investigations.
“Cybercriminals should not mistake online anonymity for immunity. The Ghana Police Service, working with local and international partners, will ensure offenders are identified, arrested, and prosecuted,” COP Lydia added.
Banks Push for Greater Collaboration
Saddick Arthur, Chief Risk Officer at CalBank, speaking on behalf of Managing Director Carl Selasi Asem, said cyber resilience has become a business imperative as financial institutions increasingly depend on digital channels to serve customers.
He called for stronger cooperation across the financial sector to protect consumers and preserve confidence in digital financial services.
John Awuah, Chief Executive Officer of the Ghana Association of Banks, similarly stressed the need to balance financial innovation with effective cybersecurity safeguards as digital finance expands.
He said maintaining public confidence will require financial institutions, businesses and consumers to make security a collective priority alongside convenience and growth.
The CSA’s awareness campaign is expected to use public education to encourage safer digital practices and strengthen collaboration among government agencies, financial institutions, technology companies, businesses and consumers.
The focus on digital finance places cybersecurity at the centre of Ghana’s efforts to deepen the use of electronic payments and other digital financial services, with trust becoming an increasingly important condition for continued adoption.
