The National Service Authority (NSA) has officially transitioned to a cashless payment system through GHANA.GOV, reinforcing Ghana’s ongoing digital financial modernization efforts. This move, originally championed by the previous New Patriotic Party (NPP) administration, reflects continuity in the push for a technology-driven economy, despite the change in government.
The shift to a cashless system is part of broader efforts to enhance efficiency, eliminate manual transactions, and ensure transparency in revenue collection. In a statement released on February 5, 2025, the NSA announced that all payments, including the 20% and 10% administrative charges, must now be processed exclusively through GHANA.GOV, signaling a commitment to seamless, real-time financial transactions across government institutions.
Users can make payments 24/7 via www.ghana.gov.gh or by dialing ** *222# ** on their mobile devices. Payment options include debit and credit cards, mobile money (MoMo), online banking, direct transfers, QR code payments, SWIFT transactions, and Automated Clearing House (ACH) transfers.
The NSA has banned cash payments at all district, regional, and headquarters offices to reinforce accountability and prevent financial leakages. While the cashless initiative gained momentum under the previous administration, the current government’s endorsement and expansion of digital payment systems demonstrate the initiative’s long-term viability.
This transition by the NSA serves as a model for other government agencies, ensuring that Ghana’s public sector is fully integrated into the digital financial ecosystem. As the country continues to embrace economic digitization, this move could pave the way for further reforms in e-government services, digital taxation, and financial inclusion.
Stakeholders are encouraged to adopt the cashless system as Ghana moves closer to becoming a fully digital-first economy, leveraging technology to improve service delivery, reduce inefficiencies, and promote fiscal transparency.
