As Ghana prepares for its general elections, the National Communications Authority (NCA) has announced measures to ensure uninterrupted telecommunication services during and after the electoral process.
The NCA has established a dedicated situation room at its monitoring centre to address media and communication-related issues. This initiative, in collaboration with mobile network operators (MNOs), aims to maintain seamless information dissemination throughout the election period.
Prof. Ezer Osei Yeboah-Boateng, Deputy Director-General for Technical Operations at the NCA, emphasized the importance of this initiative.
“We have set up a situation room for obvious reasons because telecommunications play a very critical role in communication and information dissemination during the electioneering period,” he noted.
“We are starting the process tomorrow through to Sunday, and we will be working in collaboration with our stakeholders and the MNOs. If we receive any public complaints, we will relay them to the MNOs for necessary action. Similarly, if there are any issues reported by the MNOs, we will take the necessary steps to ensure uninterrupted communication services throughout the period,” he added.
The NCA plans to actively monitor and resolve any disruptions reported by the public or MNOs to ensure uninterrupted service.
