MTN Group Ltd. says the recent security breach may have affected about 5,700 MTN Ghana customers.
This comes after the Data Protection Commission opened an investigation into unauthorized access of personal data. MTN says it’s working with cybersecurity experts and conducting a forensic review “in line with established security protocols to assess the impact.”
The company said it is “devoting the necessary resources to resolve the matter swiftly.”
“MTN assures its customers that the privacy of information is our top priority, and we remain committed to safeguarding the integrity of our systems and the trust placed in us by our customers and other stakeholders. We will continue to contain and manage this matter carefully,” MTN said in a statement.
In the meantime, customers are urged to take precautions to mitigate any fraudulent consequences and keep MTN, MoMo, and banking apps and devices updated.
“Use strong, unique passwords for accounts and change them regularly. Be cautious of unexpected messages and do not click on suspicious links. Do not disclose information such as passwords, PINs and OTP when asked to do so by phone, text message or email.”
Further updates will be expected within the week, as the Data Protection Commission and cyber experts of MTN continue their investigations.
