-To Equip Business Owners For Smooth Delivery Of Service
FirstBank Ghana has launched a series of Micro, Small, and Medium Enterprises (SME) clinics across the country, aiming to equip business owners with the skills and knowledge required to run their operations more effectively.
The SME clinics are designed to enhance the capacities of business owners in critical areas such as bookkeeping, corporate governance, electronic banking, and SME business growth. It also focuses on introducing new trends that can improve income and revenues for these businesses.
This forms part of FirstBank Ghana’s broader strategy to support the SME sector, which is recognized as a significant driver of economic growth in the country.
The Head of SME Banking at FirstBank Ghana, Eric Fia, stressed the bank’s longstanding commitment to the growth and sustainability of SME businesses.
He said these clinics demonstrate their commitment to ensuring that SME customers receive the best guidance and stay informed about trends and innovations to improve their businesses.
“We understand the challenges faced by SME owners in today’s dynamic market environment. Through these clinics, we aim to provide tailored advice and practical tools that will help them navigate these challenges and emerge stronger”, he added.

The Head of Retail Banking at FirstBank Ghana, Allen Quaye, also addressing the session, stated the importance of the SME sector to the Ghanaian economy, saying, “SMEs are the backbone of our economy. They contribute significantly to job creation and economic development. FirstBank Ghana is dedicated to empowering these businesses by providing them with the necessary skills and tools for sustainable growth and profitability.”
Mr. Quaye further stated that the SME clinics are part of FirstBank’s larger strategy to drive financial inclusion and support the local economy.
To this end, he said it is the mission of the bank to ensure that SMEs across Ghana have access to the resources they need to thrive. “We are not just a bank; we are a partner in their success.”
The beneficiaries of the programme expressed their appreciation for the initiative while noting the quality of the content delivered and the practical insights gained. Many of the attendees highlighted the value of the sessions on taxation, electronic banking, corporate governance, and strategies for revenue growth.