Starlink, internet service has introduced an “outside region” fee for customers who use their service outside the region where they initially registered. This new fee is part of Starlink’s efforts to combat unauthorized use and maintain service quality across different regions.
The satellite internet service developed by SpaceX is the latest to join the Ghanaian market.
The fee targets customers who use their Starlink equipment in areas other than the region they signed up for, which could strain the network in heavily subscribed areas. Starlink’s move aims to ensure that bandwidth is fairly allocated and to prevent network congestion, especially in regions where the service is already popular.
This initiative also addresses the issue of resellers who purchase Starlink kits in supported countries and sell them in unsupported regions. These resellers sometimes activate the products before sale and act as intermediaries to help customers pay their monthly premiums. Starlink has responded by introducing the “outside region” fee for such kits and intends to shut down access in unapproved areas, particularly for customers who have been using the service outside their registered region for more than two months. Additionally, Starlink is eliminating its Mobile Global Plan.
The rise of a global black market for Starlink services has contributed to this crackdown. In regions with limited or restricted internet connectivity, the demand for Starlink’s reliable, high-speed satellite-based internet has surged, leading to unauthorized use. Starlink’s new fees and measures are likely a response to this growing black market.
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In Ghana, where Starlink’s entry is part of the country’s broader goals of improving internet penetration and digital inclusion, the introduction of the “outside region” fee could have specific implications. Users who rely on the portability of Starlink, allowing them to use their equipment in different locations, may now face additional charges if they operate outside their designated service area. This could limit the flexibility for mobile or remote operations within the country, especially for those who frequently travel between regions.
The introduction of these fees may attract regulatory scrutiny in Ghana, particularly if a significant number of users are affected. The Ghanaian government, which has granted Starlink a license to operate fully by the end of August, may engage with the company to ensure the service remains accessible and affordable.
