The Acting Director-General of the National Service Authority (NSA), Felix Gyamfi, has been reassigned to the Ministry of Finance with immediate effect, less than seven months after his appointment in January 2025. The move comes at a critical juncture for the agency, which is preparing for the next round of national service postings across the country.
Sources at Jubilee House suggest the reassignment forms part of a wider government reshuffle aimed at aligning key public sector personnel with the administration’s economic management priorities. While no official statement has been issued, industry observers say the move may also be influenced by operational challenges within the NSA.
Delays in posting new National Service Personnel followed an audit of the agency’s online deployment portal, exposing gaps that slowed processes and prompted internal disagreements. A disagreement reportedly emerged between Mr. Gyamfi and the supervising Minister, George Opare Addo, over whether to overhaul the deployment platform entirely or refine the existing system. The Minister advocated for a new portal to address loopholes, while Mr. Gyamfi favored improving the current one.
These operational frictions, combined with broader governance considerations, appear to have accelerated his reassignment. The move leaves the NSA without a substantive head during a period when efficiency and transparency in the posting process are critical, particularly given the agency’s role in mobilizing thousands of young professionals nationwide.
As it stands now, students are still waiting to be posted for service after the delays, which has sparked anxiety among prospective National Service Personnel and raised concerns about timely deployment for critical sectors in the economy. The backlog has highlighted the importance of effective leadership and technological readiness within the NSA.
Stepping into the role is the agency’s Second Deputy Director-General, who will oversee operations and ensure continuity. Her appointment is seen as a stabilizing measure, aimed at mitigating disruption to the service’s activities while reforms and audits continue.
The leadership transition will be closely watched by stakeholders, as the NSA navigates challenges related to payroll management, operational efficiency, and broader accountability concerns within the public sector.
As Ghana’s youth await their upcoming national service assignments, all eyes remain on the NSA to see how the new leadership will handle both systemic reforms and day-to-day operational demands, ensuring timely postings and maintaining public confidence in the agency.
