The Northern Electricity Distribution Company (NEDCo) has announced a 10 percent increase in revenue collection in Tamale, following intensified revenue mobilization efforts and strengthened community engagement.
According to John Okine Yamoah, Managing Director of NEDCo, distribution losses in Tamale have declined from 57 percent in January 2025 to 47 percent by September, reflecting progress in efforts to stabilise the company’s finances.
“This achievement is encouraging, but we are still far from our target. We need even greater collaboration from residents and traditional leaders to improve revenue collection and ensure reliable power supply across our operational zones,” he said.
He explained that timely revenue collection was critical for paying power producers and investing in infrastructure to boost electricity supply in the northern parts of Ghana.
Despite the gains, Yamoah noted that illegal power connections remained a major challenge in Tamale and surrounding areas.
“Illegal connections cause transformers to overload, which often leads to them blowing up. This disrupts power supply, inconveniences communities, and increases maintenance costs. We are appealing to those involved to stop immediately, not just because it’s illegal, but because it hurts all of us,” he added.
NEDCo has faced difficulties in tackling power theft, with past disconnection exercises in Tamale sparking violent resistance, including attacks on staff and protests by residents.
To address the challenge, the company is set to roll out a fresh community engagement programme involving traditional authorities, opinion leaders, and residents. The initiative will highlight the economic and social impact of power theft and unpaid bills, while encouraging compliance and timely payments.
With electricity demand steadily rising, NEDCo stressed that sustaining a reliable power supply depends on collective responsibility. The MD reaffirmed the company’s commitment to service improvement but said progress would require strong public support.
“This is a shared responsibility. The more we work together, the stronger our power system will be for everyone,” he added.