In a major step toward enhancing consumer protection and fair trading, the Ghana Standards Authority (GSA) has commissioned over 300 new Trading Standards Inspectors (TSIs) to operate across the country.
The newly trained inspectors, part of the third cohort will play a crucial role in ensuring goods and services on the market meet required standards.
Their responsibilities include verifying weights and volumes to prevent fraud, inspecting the quality and safety of products, collecting samples for testing, identifying non-compliant traders, and enforcing penalties.
They are also mandated to conduct undercover investigations, provide public education, respond to consumer complaints, and serve as expert witnesses in court when needed.
Speaking at the commissioning ceremony, Mrs. Elizabeth Ofosu-Adjare, Minister for Trade, Agribusiness and Industry, said the initiative aligns with government’s broader economic agenda.
“A 24-hour economy demands a robust framework that supports reliable trade. The TSIs have a critical role in delivering President Mahama’s vision by maintaining quality and protecting consumers,” she said.
Mrs. Ofosu-Adjare urged the inspectors to operate with integrity and professionalism, stressing the importance of public trust in driving a successful national economy.
Mr. Clifford Frimpong, Acting Deputy Director-General of the GSA, praised the dedication of the earlier two cohorts and expressed confidence in the new batch’s ability to raise the bar.
He noted that previous inspectors have significantly strengthened the GSA’s presence nationwide through surprise inspections, educational campaigns, and regular checks on weighing and measuring instruments, helping reduce substandard goods and unfair trading practices.
“You represent not only the Authority but the hopes of consumers, the trust of traders, and the integrity of our economy,” Mr. Frimpong told the new TSIs.
Mrs. Jessica Nkansah, Director of Inspectorate at the GSA, explained that Trading Standards Inspectors are specially trained enforcement officers mandated under the Ghana Standards Authority Act, 2022 (Act 1078) to verify the conformity of goods, services, and processes to mandatory standards.
“The TSIs are here to level the playing field, rewarding integrity and punishing non-compliance,” she said. “They serve as both watchdogs and educators.”
She cautioned that inspectors are not allowed to collect money from traders directly. All penalties must be paid through official government channels, and receipts must be issued for any items taken for testing.
Mrs. Nkansah urged the public to report any incidents of bribery, blackmail, or misconduct, assuring citizens of the GSA’s commitment to transparency and accountability.
