The Ministry of Labour, Jobs, and Employment has signed a strategic partnership with Jakops Innovation Limited to deploy a national digital platform that will formalize Ghana’s informal sector and expand access to work opportunities.
The agreement, sealed through a Memorandum of Understanding (MoU) in Accra, will support the rollout of the EjumaPa Digital Platform, a mobile and web-based application designed to connect artisans and skilled workers with individuals and businesses seeking their services.
The initiative is expected to bring a broad segment of Ghana’s informal workforce into a more structured and accountable system, with a focus on improving job visibility, service reliability, and income opportunities. Target users are expected to include carpenters, electricians, tailors, mechanics, hairdressers, and other skilled service providers who largely operate outside formal labour systems.
The Ministry said the partnership aligns with its broader mandate of promoting employment, regulating labour markets, and improving livelihoods through “technology-driven solutions” that can respond to the realities of Ghana’s evolving labour environment.
Under the arrangement, Jakops Innovation Limited will lead the design, development, and maintenance of the platform, while also managing user onboarding, technical support, and operational training for service providers and administrators. The company is also expected to ensure a “secure and scalable system” capable of supporting nationwide uptake as adoption expands.
For the Ministry, the collaboration extends beyond digital access into regulatory oversight and sector credibility. Its responsibilities will include the certification and accreditation of artisans, the establishment of standards, and the provision of institutional backing to support public trust and long-term adoption of the platform.
Ministry will also work with relevant stakeholders to mobilise informal workers across the country and facilitate the institutional support needed to embed the platform within Ghana’s labour and employment framework.
A notable component of the initiative is its built-in revenue model, which includes a service fee on transactions conducted through the platform. The model is also expected to contribute to “improving tax compliance” within the informal economy, an area that has remained a longstanding policy challenge due to fragmented operations and limited traceability.
The partnership also provides for the establishment of a Joint Steering Committee, which will oversee implementation, monitor performance, and provide strategic guidance throughout the project’s life. The governance structure is expected to support accountability and ensure the initiative remains aligned with national employment and labour policy objectives.
The MoU will run for an initial period of four years and is being positioned as a practical intervention to bridge the gap between informal labour and formal economic systems.
The EjumaPa platform is expected to serve as a tool for labour market organisation, worker verification, and service standardisation, while creating a digital record that could support broader policy planning and sector development over time.
