Ghana’s electricity distribution sector is set for a major operational overhaul following the launch of a new five-year corporate strategy by the Electricity Company of Ghana (ECG) aimed at improving power reliability, strengthening revenue collection and delivering better services to consumers.
The 2025–2029 corporate strategy focuses on five key priorities: reducing operational costs, improving revenue collection, cutting system losses, reducing outages and enhancing customer experience.
Launching the strategy in Accra, Energy and Green Transition Minister, John Abdulai Jinapor said the plan represents a renewed effort to modernise Ghana’s electricity distribution system and ensure the financial sustainability of the power sector.
He explained that inefficiencies within the distribution system often force responsible consumers to indirectly pay for electricity consumed by others due to losses and weak revenue collection.
“The focus now is to build an efficient and financially disciplined electricity distribution system that delivers reliable service to customers while supporting economic growth,” he said.
How the Strategy Will Benefit Consumers
For electricity users, the strategy is expected to translate into more reliable power supply, fewer outages and improved customer service.
Government is already working with the Ministry of Finance to procure and install about 1,500 new transformers to replace obsolete and overloaded equipment within the distribution network.
The upgrade is expected to reduce localised power outages and improve voltage stability for homes, businesses and industries.
Consumers are also expected to benefit from improved billing transparency and service delivery as ECG expands the use of digital systems and enterprise-wide technology platforms to strengthen accountability and operational efficiency.
Strengthening the Power Sector’s Finances
A major pillar of the strategy is revenue assurance. According to the minister, weak revenue collection and unpaid electricity bills have historically weakened the financial health of the power sector.
To address this, government is exploring new models including private sector participation in revenue collection, where operators would guarantee agreed collection targets.
Mr Jinapor also urged public institutions to lead by example by paying their electricity bills promptly.
“Just as government agencies budget for vehicles and other operational expenses, they must also budget for and pay their electricity consumption,” he said.
Supporting Economic Growth
Acting Managing Director of ECG, Julius Kpekpena, said the strategy is designed to reposition the company to meet Ghana’s growing electricity demand driven by urbanisation, industrial expansion and economic growth.
He noted that reforms introduced earlier this year had already produced measurable improvements, including a 40 percent increase in revenue collection and a 50 percent reduction in overhead costs at the company’s headquarters.
“These gains show that disciplined reforms and better systems can significantly improve ECG’s operational performance,” he said.
Board Chairman William Amuna added that the strategy will guide investment decisions, infrastructure upgrades and accountability systems over the next five years.
He said strengthening ECG’s financial position and modernising its infrastructure are essential to delivering reliable electricity that supports businesses, industry and national development.
With electricity demand expected to rise alongside Ghana’s economic expansion, the new strategy is intended to ensure that the power distribution system remains efficient, financially viable and capable of supporting long-term growth.
